How it works for parents
Rates
Kin keeps it simple
- NO Booking fees
- NO Registration fees
- Hourly rates dependant on service level
BRONZE ($20/hour) – Working With Children (WWC) Check
SILVER ($25/hour) – First Aid Qualification & WWC Check
GOLD ($30/hour) – Diploma/Cert. III in Early Childhood Education & Care, First Aid Qualification & WWC Check
If a Parent cancels a job;
- Within 24 hours of the scheduled start time, 50% of the fees will be refunded to the Parent.
- More than 24 hours before the scheduled start time of the job, 100% of the fees will be refunded to the Parent.
The Process
- Download the Apple App or Android App.
- Register your contact details including;
- E-mail, mobile, suburb
- Number of children in your house in addition to their name and age.
- Upload a profile photo for carers to know you better before job.
- Credit Card details for cashless payments to carers upon booking confirmation (held by 3rd Party Secure Server – Stripe).
- Request a Carer/Create Booking
- Enter date, start and end time
- If booking end is beyond midnight, select ‘Overnight Booking’
- If you are inviting other children to stay the night, click ‘Add a visitor’.
- Enter your address or click ‘Use my home address’
- Select your rating request for Gold, Silver or Bronze service standard.
- Scroll through the carers available for your request, view their profile, distance from your home and check their rating.
- Confirm all the Booking Details on the Summary Page.
- You will receive e-mail and SMS verification when a carer accepts or declines a job.
- If you ‘select all’ or multiple carers, the first carer to accept it gets the job.
- Carer uses App to Start Job when they arrive at the house.
- Parents can use the App to contact carers prior to and during the job if they want to discuss anything specific.
- Carer uses App the End Job when they leave the house.
- If you arrive home late, you have a 15 minute grace period followed by 15 minute incremental charges of the selected hourly rate.
- If you arrive home early, there is no automatic refund to your credit card.
- If a Parent cancels a job;
- Within 24 hours of the scheduled start time, 50% of the fees will be refunded to the Parent.
- More than 24 hours before the scheduled start time of the job, 100% of the fees will be refunded to the Parent.
- Rate the Carer (and the App!).
How it works for carers
The Basics
- FREE Sign Up
- NO SUBSCRIPTION
- $2/hour FEE
- RATES are dependant on your qualifications
- Full Terms & Conditions available here
The Process
- Download the APPLE App or ANDROID App.
- Register your contact details including;
- E-mail, mobile, suburb
- Bank details to receive payments for completed jobs (held by 3rd Party Secure Server – Stripe).
- Your available hours and days of the week.
- Upload to the app or e-mail the Kin Team photos of your;
- Profile picture – HIGHLY RECOMMENDED
- Drivers licence or Passport – ESSENTIAL FOR VERIFICATION
- Australian Working with Children Card – ESSENTIAL FOR VERIFICATION
- First Aid Qualification – SILVER ONLY ($23/hour)
- CERT III/Diploma Early Childhood Education & Care Qualification – GOLD ONLY ($28/hour)
- A short 30 second video to introduce yourself to parents (Kin Team are happy to help you with this).
- Details are confirmed by the Kin Team within 48 hours when your application is approved and a profile page viewable.
- We will organise monthly registration days where you get the chance to meet the Kin Team & other carers.
- Job Request notifications are sent direct to your phone if a family are keen to use you.
- Accept or Decline jobs when notification sent to your childcare services.
- If multiple carers have been requested, the first carer to accept it gets the job.
- Parent can contact you prior to job if they want to discuss anything specific or just get to know you better.
- Use App to Start Job when you arrive at the house.
- Use App the End Job when you leave the house.
Rate the Parents (and the App!).
- Money is transferred direct to your bank account within 48 hours of job completion.
- Get ready for your next job…
Start job
Stop job
Registration & Verification
Download the App here
